Privacy Policy

Privacy Policy

Last Updated: December 2025

WE HONESTLY CARE ABOUT YOUR PRIVACY

We at LOUISPACKING have created this section of our website to describe, as simply and clearly as possible, our collection, use, disclosure, retention, and protection of your personal data.

INTRODUCTION

The louispacking.net website is controlled by LOUISPACKING, referred to as “Louispacking”, “we”, “us” or “our” throughout this Privacy Policy. We are the primary data controller for the purposes of this website.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. By navigating to a louispacking.net website, transacting, and registering an account, you are agreeing to the terms of this Privacy Policy.

Questions regarding this statement should be directed to our Info Center:

INFORMATION WE COLLECT AND HOW IT’S USED

We collect and process only the data that is required to allow us to provide our services to you. We do not provide products or services that are designed for use by children under the age of 16.

INFORMATION YOU EXPLICITLY PROVIDE

VIA ORDER FORM: We collect the personal data required to allow us to fulfil our contract with you including taking payment and any related anti-fraud checks. This data may include your name, billing address, shipping address, payment details, phone number, and email address.

VIA OUR CUSTOMER CARE TEAM: When you contact us, we collect your name, email address, phone number, and country to send you a prompt reply.

BROWSING ACTIVITY

We collect and process data about your browsing on louispacking.net to help us improve the website. This includes page response times, download errors, and page interaction data.

SHARING OF INFORMATION

We may disclose your personal information to authorised third parties (e.g., couriers, payment processors). These third parties are prohibited from using your personally identifiable information for any secondary purposes.

Under some circumstances, we may be required to disclose your data without your consent, for example, if required by the police or courts. Your data may be transmitted to authorities to allow Louispacking to ascertain, exercise or defend a right in court.

DATA RETENTION

We retain your personal information as long as it is necessary for our operations and to comply with legal requirements. We minimize the data we hold to what is strictly necessary.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and contractors who have a business need to know.

YOUR RIGHTS

Under the GDPR, you have the following rights:

  • The Right of Access: To know what data we hold about you.
  • The Right of Rectification: To correct inaccurate data.
  • The Right to be Forgotten: To ask us to delete your data.
  • The Right to Restrict Processing: To freeze your data usage.

To exercise any of these rights, please contact our Customer Care team at info@louispacking.net.

CHANGES TO THIS PRIVACY POLICY

We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, we will promptly notify you of such changes.

CONTACT INFORMATION

If users have any questions or suggestions regarding our privacy policy, please contact us at:

LOUISPACKING
Email: info@louispacking.net